At Zeove, we are excited to deliver your new favorites directly to you. This page details our processing, shipping timelines, and costs for complete transparency.

1. Order Processing Time
All orders are carefully prepared at our warehouse. The processing time is 1-2 business days (Monday through Friday, excluding public holidays) before your package is handed to the shipping carrier.

2. Shipping Destinations & Estimated Delivery Times
We ship worldwide to most countries. The estimated delivery times below begin after processing is complete and the order is dispatched from our warehouse. These are approximations and do not include potential delays during customs clearance.

United States & Canada:

Standard Shipping: 10-18 business days

Express Shipping: 7-12 business days

European Union (e.g., Germany, France, Italy, Spain):

Standard Shipping: 12-20 business days

Express Shipping: 8-14 business days

United Kingdom, Australia, New Zealand:

Standard Shipping: 12-22 business days

Express Shipping: 8-15 business days

Asia Pacific (e.g., Japan, South Korea, Singapore, Malaysia):

Standard Shipping: 7-15 business days

Express Shipping: 5-10 business days

Other International Destinations:

Standard Shipping: 15-30 business days

(Express service availability varies; please contact us or check at checkout)

3. Shipping Costs & Rules
Shipping costs are not automatically free and are calculated based on your delivery destination and order weight/value.

The exact shipping fee for your order is calculated in real-time and displayed clearly at checkout before payment.

We occasionally offer free standard shipping promotions for specific regions or order values, which will be prominently advertised on our website.

4. Order Tracking
Once your order ships, you will receive a confirmation email containing your tracking number and a link to monitor your package's journey in detail.

5. Important Notes

Delays: Public holidays, weather events, or customs inspections may cause delays beyond our control.

Taxes & Duties: For most destinations, prices do not include potential import taxes, duties, or VAT. These fees are the responsibility of the recipient and are determined by your local customs authorities. Some regions may require payment upon delivery.

6. Contact Us
For any questions regarding shipping, please contact our customer service team at:
Email: zeove01@outlook.com
We aim to respond within 1-2 business days.

Thank you for shopping with Zeove. We are committed to providing you with a reliable and clear shipping experience.